Shipping & Delivery

EliteSeconds orders ship directly to customers from a fulfilment partner.

Estimated delivery

Estimated delivery is 5–10 business days from order confirmation, comprising 0–2 business days for processing and typically 5–8 business days in transit after dispatch.

These estimates reflect our fulfilment partner’s published delivery times. Delivery may vary with product availability, destination, carrier, shipping warehouse, busy periods, or exceptional delays. If arranging your order introduces an additional delay, we will contact you with an updated estimate.

Tracking and support

We will share tracking details when they are provided by our fulfilment partner. Items in the same order may arrive in separate shipments.

For delivery questions, contact EliteSeconds through our Contact page or by phone or WhatsApp at +1 (647) 705-3090. Please include your order number.

Duties, import taxes and customs fees

Orders use direct shipping from our fulfilment partner. For deliveries to Canada and the United States, customers are responsible for any applicable customs duties, import taxes, brokerage, clearance or carrier handling fees that are not explicitly collected at checkout. These charges are separate from our product prices and shipping fees and may be payable before or upon delivery. Any taxes or duties collected at checkout will be shown in the order summary.

Charges depend on the destination, product origin, customs assessment and carrier. Customs clearance can also affect delivery times. Please contact us before ordering if you have questions about possible import charges.